You’ve built a caseload. You’ve got clients who count on you. And right now you’re stuck choosing between two platforms that look almost identical on the surface — while your scheduling app, billing spreadsheet, and telehealth tool are three separate windows on your browser. That’s not sustainable.
Jane App and SimplePractice are the two most-discussed practice management platforms in the therapy and allied health space, and for good reason — both are genuinely good. But “genuinely good” doesn’t mean “right for you.” One is purpose-built for the mental health workflow. The other is a flexible, multidisciplinary engine that happens to serve therapists well. Choose wrong, and you’ll either be fighting the software’s logic every day or overpaying for features you’ll never use.
This Jane App vs SimplePractice comparison covers pricing, documentation, billing, telehealth, client experience, and support — with specific plan details as of 2026. By the end, you’ll know exactly which platform fits your practice.
⚡ QUICK ANSWER
For solo or small group therapy-only practices in the US, SimplePractice is generally the stronger choice — it’s purpose-built for mental health workflows, has a polished client portal, and integrates directly with Psychology Today. Jane App is the better fit for multidisciplinary clinics (therapy + physio + chiro), Canadian practices billing provincial health plans, and teams that want a flexible, well-designed system that grows with them. Neither is objectively “better” — the right answer depends entirely on your practice model.
Why Therapy Practices Need the Right Practice Management Software
Running a private practice without a proper practice management system is a hidden tax on your time. Administrative tasks — scheduling, intake forms, session notes, invoicing, insurance claims — can easily consume 10–15 hours per week for a solo therapist. That’s time you’re not billing and not recovering.
The right EHR (Electronic Health Record) platform turns that administrative load into a mostly automated background process. Clients book online, intake forms arrive completed before the first session, notes are templated, invoices are auto-generated, and insurance claims are submitted in a few clicks. For group practices, the stakes are even higher: one clunky workflow multiplied across five clinicians creates real revenue loss.
Both Jane App and SimplePractice solve this problem. But they solve it for different clinical contexts, and understanding that distinction is what this comparison is built around.
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How We Evaluated These Tools
This comparison is based on publicly available pricing data (verified as of early 2026), platform documentation, user reviews aggregated across G2, Capterra, and GetApp, and community feedback from therapy-focused forums. Each platform was assessed across six criteria:
- Pricing — actual cost for real-world practice configurations, including add-ons
- Ease of use — onboarding, interface clarity, and learning curve
- Clinical features — documentation, templates, AI tools, telehealth
- Billing and insurance — claims submission, superbills, ERA, insurance workflows
- Client experience — portal quality, booking flow, communication tools
- Support — availability, response quality, and self-serve resources
Jane App — Full Review
Jane App was founded in Vancouver, Canada and launched in 2012. It was originally designed for allied health clinics — physiotherapists, chiropractors, massage therapists, and naturopaths — before expanding to serve mental health professionals and a wide range of wellness practitioners. Today Jane serves tens of thousands of practitioners across Canada, the US, the UK, and Australia.
Key Features
Jane’s core strength is its scheduling engine. The visual schedule is clean and intuitive, with drag-and-drop appointment management, waitlist automation, room and equipment tracking, and a public-facing booking widget that embeds directly into your website. Clients book in real time, receive automated email and SMS reminders, and can complete intake forms through the client portal before their first visit.
On the clinical side, Jane provides customizable charting templates with SOAP notes, narrative notes, body charts (useful for physical health disciplines), and photo attachments. The template library contains over 10,000 options. Jane recently launched AI Scribe, which converts voice recordings into structured SOAP notes — available as an add-on at $15 per practitioner per month, or included free for up to five notes per month on all plans. For mental health therapists, this is a meaningful time-saver.
Telehealth is built in and included on all plans at no extra cost for 1:1 sessions. Group telehealth (2–12 participants) is an add-on at $15 per practitioner per month. Sessions are browser-based — no app download required for clients.
The client portal allows online booking, secure messaging, form completion, and payment. Jane is HIPAA, PIPEDA, and GDPR-compliant, making it one of the few platforms that genuinely works across North America, the UK, and Australia.
Pricing
Jane uses a tiered pricing model in CAD. US-based practitioners should verify current USD conversion rates on Jane’s website, but approximate USD equivalents as of early 2026 are noted below.
- Balance Plan — CAD $54/month (~USD $40): Suitable for solo practitioners with up to 20 appointments per month. Includes scheduling, charting, 1:1 telehealth, intake forms, and the client portal. Limited feature set.
- Practice Plan — CAD $79/month (~USD $58): Full feature access, unlimited appointments. Additional practitioners billed at CAD $35/month (full-time, 24+ hrs/week) or CAD $17.50/month (part-time).
- Thrive Plan — CAD $99/month (~USD $73): Advanced features including customizable branding, enhanced analytics, and unlimited SMS reminders. Additional practitioners billed at CAD $40/month (full-time) or CAD $20/month (part-time).
Key add-ons (applied on Practice or Thrive plans):
- Insurance Billing: +CAD $20/month base, +$5/practitioner (full-time)
- Group Telehealth: +CAD $15/practitioner/month
- AI Scribe (unlimited): +CAD $15/practitioner/month
A fully-loaded solo therapist on the Practice plan with insurance billing and AI Scribe would pay approximately CAD $114/month (~USD $84). For a two-practitioner clinic with all add-ons, costs approach CAD $170–$190/month. Jane does not offer a free trial but does offer a demo account. There are no long-term contracts. Pricing as of early 2026 — verify on Jane’s website.
Best For
- Multidisciplinary clinics combining therapy with physical health disciplines
- Canadian practices billing provincial health plans (BC, Alberta, Ontario)
- Allied health clinics needing body charting and physical health templates
- Solo therapists or group practices in the US who want a flexible, internationally-supported platform
- Practices that value onboarding support and responsive human customer service
Limitations
- Pricing is listed in CAD, which creates confusion for US-based practitioners comparing costs
- The Balance plan’s 20-appointment cap is restrictive — most active practitioners need Practice or Thrive within weeks
- Insurance billing is a paid add-on, not included at any tier (unlike SimplePractice’s Essential plan)
- AI Scribe and group telehealth require additional per-practitioner fees
- US-specific compliance features (e.g., Medicare 8-minute rule, KX modifier automation) are limited compared to US-native EHRs
- No free trial — only a demo account
SimplePractice — Full Review
SimplePractice was founded in 2012 in Santa Monica, California, and is now used by over 250,000 practitioners — making it the largest dedicated mental health EHR in the United States. Its entire product is designed around the therapy session lifecycle: intake, documentation, billing, and client communication. If you’re a US-based therapist, this is the platform most of your peers are using.
Key Features
SimplePractice’s scheduling interface is clean and therapist-focused. The client portal is widely regarded as one of the most polished in the category — clients can request appointments, complete intake forms, sign consent documents, make payments, and join telehealth sessions all from one place. Many therapists report that clients frequently cite the portal experience as a reason they committed to booking. Custom intake forms, consent documents, demographics questionnaires, and appointment scheduling flow together seamlessly.
Documentation tools are strong and therapy-specific. SimplePractice offers progress notes, treatment plans, customizable templates (on Essential and Plus plans), and an AI-powered Note Taker at $35/month that generates draft therapy notes from sessions — a more therapy-oriented implementation than Jane’s SOAP-focused AI Scribe. Wiley Treatment Planners are available as an add-on, providing evidence-based treatment planning content.
Telehealth is HIPAA-compliant and built-in. Video quality and reliability are consistently praised in user reviews — SimplePractice’s telehealth is considered more polished than Jane’s for therapy-specific use cases. Group telehealth is included on the Plus plan and available as an add-on on other tiers.
A standout integration for US therapists is Psychology Today — the largest therapist directory in the country. Client inquiries from your Psychology Today listing flow directly into SimplePractice for scheduling and intake, creating a seamless pipeline from discovery to first appointment.
Pricing
SimplePractice revised its pricing in March 2025. Current plans as of 2026:
- Starter — $49/month: Core scheduling, billing, telehealth, and basic notes. No appointment reminders beyond telehealth, no custom intake templates, no insurance claims included, no secure messaging. Suitable for cash-pay-only solo practices with minimal feature needs.
- Essential — $79/month: Adds appointment reminders (SMS and email), secure client messaging, client waitlist, customizable notes and treatment plans, calendar sync, and 10 free electronic insurance claims per month (then $0.35/claim). This is the practical minimum for most working therapists.
- Plus — $99/month: Adds group telehealth, out-of-office scheduling, client announcements, 35 free insurance claims/month, automatic insurance status checks, team member access, and premium phone support. Adding clinicians costs $39/month per additional provider on this plan.
Additional costs to know:
- AI-powered Note Taker: $35/month
- ePrescribe: $49/month per clinician + $89 one-time setup
- Credit card processing: 3.15% + $0.30 per transaction
- Annual CPT licensing fee: $20/clinician/year
A solo therapist on Essential doing insurance billing would pay approximately $79/month + per-claim fees after the first 10 claims. A 5-provider group practice on Plus would pay $99 + (4 × $39) = $255/month. SimplePractice offers a 30-day free trial — no credit card required. Pricing as of 2026 — verify on SimplePractice’s website.
Best For
- Solo therapists and small group practices in the US
- Mental health providers (therapists, counselors, psychologists, social workers, LCSWs)
- Insurance-based practices that need streamlined claims, ERA posting, and superbill generation
- Practices that prioritize telehealth quality and client portal experience
- Therapists listed on Psychology Today who want intake automation
Limitations
- The Starter plan lacks features most therapists need — Essential is the real entry point at $79/month
- Group practices with multiple clinicians can get expensive quickly ($39/clinician/month on top of the $99 base)
- No support for physical health disciplines — body charts, multidisciplinary templates, and allied health workflows aren’t available
- Limited value for Canadian or international practices; no provincial health billing
- Some users report that pricing has increased significantly over the years, with features occasionally moved to higher tiers
- Reporting and analytics are considered weaker than some competitors
Side-by-Side Comparison Table
| Feature | Jane App | SimplePractice |
|---|---|---|
| Starting Price | CAD $54 (~$40) | $49 |
| Entry Price | CAD $79 (~$58) | $79 |
| Free Trial | Demo only | 30 days |
| Telehealth | Included | Included |
| Group Telehealth | +$15/practitioner | Included (Plus) |
| Insurance Billing | +$20/mo | Included (Essential) |
| AI Docs | AI Scribe (+$15) | Note Taker (+$35) |
| Client Portal | Strong | Excellent |
| Intake Forms | All plans | Essential+ |
| Psych Today | No | Yes |
| Canadian Billing | Yes | No |
| Multidisciplinary | Yes | No |
| Body Charting | Yes | No |
| Extra Clinicians | CAD $35–$40 | $39 (Plus) |
| Mobile App | Web-based | iOS/Android |
| Compliance | HIPAA/PIPEDA/GDPR | HIPAA |
| Onboarding | Free migration + phone | Trial + help center |
| Best For | Multidisciplinary/Canada | US therapists |
Conversion Positioning
- Best Overall: SimplePractice – better all-in-one value for most therapists
- Best Budget: Jane App – lower entry price with flexible add-ons
- Best for Growth: Jane App – ideal for multidisciplinary and scaling teams
- Best for US Therapists: SimplePractice – built for US workflows + integrations
Which Should You Choose?
The answer comes down to four scenarios.
You’re a US-based solo therapist or small group practice focused exclusively on mental health: Choose SimplePractice. The therapy-specific workflow, polished client portal, superior telehealth reliability, and Psychology Today integration make it the natural default. The Essential plan at $79/month covers everything a working therapist needs.
Start a 30-day free trial of SimplePractice — no credit card required.
You run a multidisciplinary clinic — therapists alongside physiotherapists, chiropractors, or massage therapists — or you’re based in Canada: Choose Jane App. Running multiple disciplines through SimplePractice means fighting against a platform that simply wasn’t designed for those workflows. Jane handles all of them cleanly in a single system, and its provincial health billing for BC, Alberta, and Ontario is unmatched.
Explore Jane App with a free demo account — no commitment required.
You’re pre-licensed or just starting out on a tight budget: SimplePractice’s Starter plan at $49/month is a workable entry point, though most practitioners upgrade to Essential quickly. Jane’s Balance plan has an appointment cap that most active practitioners outgrow.
You need allied health features alongside therapy: Jane wins clearly. Body charting, physical health templates, and the ability to manage practitioners across disciplines are simply not available in SimplePractice.
Is Practice Management Software Tax-Deductible?
If you’re a US-based private practice owner, your practice management software subscription is generally deductible as a business expense under IRS rules — and may qualify under Section 179 for the year of purchase. This means the real after-tax cost of a $79/month or $99/month subscription is meaningfully lower than the sticker price. Consult your accountant to confirm deductibility for your specific situation.
[read: IRS Section 179 deduction information → IRS.gov]
Frequently Asked Questions
Is SimplePractice better than Jane App for therapists?
It depends on your practice type and location. SimplePractice is purpose-built for US mental health professionals and offers a more polished telehealth experience, a seamless client portal, and a direct Psychology Today integration — making it the stronger choice for solo therapists and small group practices in the US. Jane App is the better fit for multidisciplinary clinics, Canadian practices, and allied health providers. For a pure therapy practice in the US, most practitioners find SimplePractice’s workflow more intuitive.
What is Jane App vs SimplePractice pricing in 2026?
Jane App starts at CAD $54/month (approximately USD $40) on the Balance plan, with practical solo-practitioner plans running CAD $79–$99/month. Insurance billing and AI documentation are paid add-ons. SimplePractice starts at $49/month (Starter), with the Essential plan at $79/month covering most real-world therapy needs including insurance billing and appointment reminders. The Plus plan at $99/month is best for group practices and insurance-heavy workflows. Both platforms have additional per-use fees to account for when budgeting. Always verify current pricing on each provider’s website.
Can Jane App handle insurance billing for therapists?
Yes, Jane App supports insurance billing, but it’s a paid add-on starting at CAD $20/month base fee, with additional per-practitioner costs. It supports CMS-1500 forms, superbills, and EDI claims. Jane also offers direct insurance billing integration for a growing list of Canadian insurers. For US therapists, Jane’s insurance workflow is functional but considered less streamlined than dedicated US-focused EHRs like SimplePractice or TherapyNotes. US practitioners doing high-volume insurance billing should factor add-on costs into the total price comparison.
Does SimplePractice work for group therapy practices?
Yes, though it gets expensive. The Plus plan at $99/month is required for group practices, and each additional clinician costs $39/month. A 5-clinician practice pays $99 + (4 × $39) = $255/month. Group telehealth sessions (for running group therapy sessions) are included in the Plus plan. For larger group practices of 10+ clinicians, it’s worth comparing SimplePractice against TherapyNotes or more enterprise-focused EHRs. SimplePractice is well-suited for practices up to around 10 providers.
What is the best EHR for therapists in 2026?
For US-based mental health therapists in solo or small group private practice, SimplePractice is consistently the top-rated option — used by over 250,000 practitioners and purpose-designed for the therapy workflow. Jane App is the best option for multidisciplinary clinics, Canadian practices, and allied health providers who also see therapy clients. TherapyNotes is a strong alternative for therapists who prioritize clinical documentation depth and cost-effective group practice pricing. The “best” EHR depends on your specialty, practice size, geography, and billing model.
Does Jane App have a free trial?
Jane App does not offer a traditional free trial. Instead, they provide a free demo account that allows you to explore the platform without entering real client data. There are no long-term contracts, so you can cancel month-to-month after signing up. SimplePractice, by contrast, offers a full 30-day free trial with no credit card required, which lets you test the platform with real workflows before committing. If trial access is important to your evaluation process, SimplePractice has a clear advantage here.
The Bottom Line
Jane App and SimplePractice are both excellent platforms — the comparison is genuinely close in many areas. But they serve different masters. SimplePractice was built by and for US mental health professionals, and that focus shows in every part of the product: the therapy-specific documentation, the client portal experience, the Psychology Today pipeline, and the telehealth reliability. For a solo therapist or small group mental health practice in the US, it’s the cleaner choice. Jane App earns its reputation through flexibility, multidisciplinary depth, international compliance, and best-in-class support — the right choice for any clinic that serves more than one discipline, operates in Canada, or wants a system built to scale across locations and specialties.
If you’re a US-based therapist running a focused mental health practice, start with SimplePractice’s 30-day free trial — no credit card needed, and you’ll know within a week whether the workflow fits.
If you run a multidisciplinary practice or operate in Canada, book a Jane App demo to see how it handles your specific setup.